NowIbly respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share,
and protect your data when you visit our website or make a purchase from our online store.
We collect various types of information to provide you with the best shopping experience:
Personal Information
- Full name
- Email address
- Phone number
- Shipping address
- Billing address
Payment Information
- Credit/debit card details
- PayPal account information
- Other payment method details
Account Information
- Username and password
- Order history
- Wishlist and saved items
- Product reviews
Technical Information
- IP address
- Browser type and version
- Device type (mobile, desktop, tablet)
- Operating system
- Pages visited and time spent
- Referring website
Cookies and Tracking Data
- Session cookies
- Preference cookies
- Analytics cookies
- Marketing cookies
We use your information for the following purposes:
Order Processing
- Process and fulfill your orders
- Send order confirmations and updates
- Manage shipping and delivery
- Handle returns and refunds
Customer Service
- Respond to your inquiries
- Provide customer support via email, phone, or WhatsApp
- Resolve complaints and issues
Communication
- Send transactional emails (order confirmation, shipping updates)
- Send promotional offers and newsletters (with your consent)
- Notify you about sales and new products
Website Improvement
- Analyze website traffic and user behavior
- Improve website functionality and design
- Personalize your shopping experience
- Recommend products based on your preferences
Security and Fraud Prevention
- Protect against fraudulent transactions
- Verify your identity for payment processing
- Secure your account information
Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests from authorities
We value your trust and do not sell your personal information. However, we may share your data in the following circumstances:
Service Providers
We work with trusted third-party companies to operate our business:
| Service Provider | Purpose |
|---|---|
| Shipping Companies | Deliver your orders |
| Payment Processors | Process secure payments |
| Email Services | Send order updates and newsletters |
| Analytics Providers | Analyze website performance |
| Cloud Storage | Store data securely |
Business Transfers
If NowIbly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements
We may disclose your information if required by law, such as:
- Court orders or subpoenas
- Government requests
- Fraud investigations
- Protection of our legal rights
With Your Consent
We may share your information with other parties if you give us explicit permission.
You have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can ask us to correct any inaccurate or incomplete information.
Right to Deletion
You can request that we delete your personal data, subject to legal obligations.
Right to Restrict Processing
You can ask us to limit how we use your data.
Right to Data Portability
You can request your data in a structured, commonly used format.
Right to Object
You can object to the processing of your data for marketing purposes.
Right to Withdraw Consent
You can withdraw your consent at any time for activities like receiving newsletters.
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
📧 Email: contact.nowibly@gmail.com
📱 WhatsApp: +212620969278
We will respond to your request within 30 days.